Pick2Pack is an online store offering a wide range of high-quality products. We strive to provide the best shopping experience with convenient payment options and reliable delivery.

To place an order, simply browse our store, add items to your cart, and proceed to checkout. Enter your shipping details and choose a payment method to complete your purchase.

We accept Cash on Delivery (COD) and online payments through secure payment gateways. currently only COD is available.

Once your order is shipped, we will send you a tracking number via email or SMS. You can use this number to track your order on the courier service’s website.

Delivery times vary depending on your location. Typically, orders are delivered within 2 to 7 business days.

Currently, we only offer shipping within Pakistan.

Shipping costs vary based on the location and weight of the order. The exact shipping fee will be calculated at checkout.currently its free all over pakistan

We offer a 7-day return policy. If you are not satisfied with your purchase, you can return it within 7 days of receiving the order, provided it meets our return conditions.

• The product must be unused, undamaged, and in its original packaging.
• All accessories, manuals, and free gifts must be included.
• Items that are damaged due to misuse or not in their original condition will not be eligible for a return.

To initiate a return, please follow these steps:

1. Contact our customer support at infopick2pack@gmail.com/ Whatsapp within 7 days of receiving the order.
2. Provide your order number and reason for the return.
3. Our team will guide you through the return process.

Yes, we provide refunds once the returned item is received and inspected. Refunds will be processed via the original payment method or as store credit.

Return shipping costs are the customer’s responsibility unless the item was damaged or incorrect upon arrival.

You can reach out to us through:

• Email: [infopick2pack@gmail.com]
• WhatsApp: [0314-1623305]

Our support team is available from Monday to Saturday, 9 AM - 6 PM.

Yes, we offer exchanges for defective or incorrect items. Contact us within 7 days of receiving your order to request an exchange.